Bessemer 30 Day Money Back Guarantee
Bessemer is back and to celebrate we are offering a 30 Day Money Back Guarantee on all Bessemer products for a limited time. This is in addition to Bessemer's Lifetime guarantee.
How Does it Work?
If you don’t love your new Bessemer cookware as much as we do, you can return the product to us for a full refund within 30 days of purchase.
That's right, simply return the product to us for a full refund.
How to Raise a Claim?
We are confident you won’t need to make a claim with our NEW Bessemer cookware as it’s designed for a lifetime of cooking. However any claims for the 30 Day Money Back Guarantee must be made with proof of purchase and the actual product being sent back to us.
Bessemer **Limited Time Offer - 30 Day Money Back Guarantee – Terms and Conditions:
- This offer applies to qualifying purchases of Bessemer cookware bought during the 30 Day Money Back Guarantee promotion between 20 September 2021 and 19 October 2021.
- Only purchases from Global Retail Brands Australia Pty Ltd (GRB) are valid and all claims must be made directly to GRB.
- For online purchases, claims must be made to GRB within 30 days of the date the product is delivered to you. You must do this by emailing us at firstname.lastname@example.org or completing the online form (with proof of purchase attached or order or tax invoice number provided) to obtain a Return Authorisation (RA) Number, which you will receive by email and must be placed on the packaging of the returned product. You must return the product to GRB by post within 30 days of receiving the RA Number to qualify for a refund. You are responsible for paying the cost of postage and packaging in returning the product. Items purchased on our website must be returned by post.
- For in-store purchases, returns must be made in-store within 30 days of purchase. You must present proof of purchase. If you are unable to return your product in-store due to COVID-related delays, you may return it by post by following the claims process described in item 3 above.
- If you are unable to comply with the set timeframe due to exceptional circumstances (eg. due to COVID-related restrictions), GRB may, at its discretion, extend this timeframe.
- This offer is open to Australian residents only.
- This promotion is offered to the original purchaser of the product only. The promotion does not cover commercial use of the product.
- Refunds will be processed upon the product being received by us. All refunds will be credited only to the credit or debit card that was used to make the original payment. The amount refunded will be the price paid as shown on the receipt or proof of purchase and excludes cost of shipping.
- No responsibility will be accepted for returned products which have been lost, misdirected or damaged in transit or return claims made past the deadline.
- This offer is in addition to other warranties offered by GRB in relation to the product.
- This offer does not affect your statutory rights.